Orders – general information

Zamówienie

Detailed information concerning the form of orders and the way that they should be placed, can be found after clicking the name of the offer that interests you. In case of non-standard orders, please place them via e-mail.

There are several ways of placing an order:

  1. via e-mail: biote21@biote21.com
  2. via encoded electronic account that was registered beforehand [log in]
  3. via a postal shipment
  4. personally, at BioTe21 office

In case of orders that are placed more frequently, we suggest that you register in the system and create your own, encoded electronic account that allows for rapid placement of electronic orders and fast download of genetic analyses’ results. In order to protect your results against unauthorised access of third parties, data transfer is encoded and information is made available automatically, just after the results had been processed by analytical apparatus. After registering, you will receive your code/password that allows for accessing the individual electronic account, where you would find information on work progress, as well as results of genetic analyses conducted in our laboratory. Access password to the account is known only by the person, who had done the registration, thus complete data confidentiality is guaranteed. This offer would soon be made available. Should you need any help, do not hesitate to contact us by phone or via e-mail [link do podstrony kontakt]. Our consultant is available at the following telephone numbers:  +48 12 664 62 68 or +48 0507470880.

Payment form:

Detailed information on price list, payments deadlines’ and forms’ can be found after clicking the name of the offer that interests you.

Payment can be done:

  1. by a bank wire or postal order to the account no. 45 1020 2906 0000 1702 0132 5414
  2. personally, at BioTe21 office
  3. by a credit card or using an electronic transfer (this service will soon be launched).

Order for synthesis of DNA, RNA

  1. File download and completion of Order Form download [xls file, 7.3 kB] (at the first order). Each following order is to be dealt using a simplified procedure of electronic order, via an individual electronic account
  2. Preparation and delivery of the material for sequence analysis:
    • Primers – please provide us with at least 20uL having concentration of 4uM
    • Matrix – amount of matrix required for one reaction:
      PCR product and double-stranded DNA (e.g. plasmide DNA):
      ~100 ng to 500[bp] + additionally 100ng for each 500[bp] = (~5uL having concentration of 20[ng/uL] per reaction per 500bp of the matrix length)
    • Matrix cleaness:
      PCR products – we recommend cleaning on a silica bed using chaotropic salts;
      Plasmide DNA – for standard sequencing reaction of high-copying cloning plasmids it is enough to ensure cleaness and amount of DNA derived from “mini”-silica isolation systems of plasmide DNA
  3. Delivery order and biological material to our laboratory

Terms of order’s realisation

Terms of order’s realisation – up to three working days; starts from the day following the order placement day. 
Price may be negotiated in case of orders above 40 reactions (at one order)

Special offer:

  1. 10%-rebate for new customers at the first order
  2. 5 free reactions for each 50 sequencing reactions realises

DNA sequencing order

  1. While placing your first order, please fill the simple order form that is available below /download/ (xls file, 7 kB). It includes order’s contents and basic information that are required for invoices to be issued. Please, send the prepared form by a postal consignment; in order to speed the realisation time up – send it also to the following address: biote21@biote21.com
  2. While placing subsequent orders you may use the electronic system of encoded data transfer. Access to this system is possible after registering and logging in [zaloguj]. An order in a form of previously-filled order form can also be sent to the address: biote21@biote21.com

There are several ways of placing an order:

  1. via e-mail: biote21@biote21.com
  2. via encoded electronic account that was registered beforehand [zaloguj]
  3. via a postal shipment link
  4. personally, at BioTe21 office link

Terms of orders’ realization and of offer promotions can be found in our offer.

Order a paternity test

Please contact us by phone or e-mail prior to the examination, in order to:

  1. Arrange the officially-recorded sampling of the biological material in our institution (this is usually done because of court order)
  2. Order the Kit for Individual Sampling and Securing the Biological Material (ZMB) (instructions for sampling). It allows performing a simple oral swab. The kit is sent by a postal consignment to the address indicated and can be sent back easily for analysis to the address of BioTe21 company, after individual sampling of the material done by yourself, in relation to a child or to other persons connected with the examination. However, we would like to inform, that individual sampling of the material is not accepted for the judicial purposes and its result (although identical with this obtained in case of officially-recorded sampling of the material) cannot be accepted as evidence in court, as in this case it is vital to confirm the origin of examined material in an official record.
    "Examination scheme"

The order begins with choosing a proper test (price list) and completing the simple order form.

Ordering official relationship examination for judicial purposes

Should you decided for the officially-recorded sampling of the biological material with the assistance of our staff (required for judicial purposes), we would look forward to see you in our office, where – in a friendly atmosphere – we would sample and secure your DNA for the examination. Officially-recorded sampling of the material is similar to the situation, in which the Kit for Individual Sampling and Securing the Biological Material is used, and consists in performing non-invasive oral swab!

Ordering relationship examination for private purposes

In case of ordering the Kit for Individual Sampling and Securing the Biological Material, examination procedure begins with ordering “ZMB” kit (instructions for sampling). Then, it is necessary to sample the biological material individually and send it back by postal consignment to our address. “ZMB” kit contains all necessary information, together with stamps and envelope with our address – it is only necessary to put the secured material to the mailbox and we will take care of the rest. This test can be done anonymously, by designating samples in a way that is known to the customer only. However, such a test cannot be used as evidence in court.

Ordering genetic identification on the basis of microtraces

Should you be interested, please contact our specialistslink

Ordering genetic identification tests and relationship determination tests – for institutional and corporation customers

Should you be interested, please contact our specialistslink

There are several ways of placing an order:

  1. via e-mail: biote21@biote21.com
  2. via encoded electronic account that was registered beforehandzaloguj
  3. via a postal shipment
  4. personally, at BioTe21 office

 



europen union zporr

Project is co-financed by the European Union from the European Regional Development Fund (ERDF) as part of the Integrated Regional Operational Programme (IROP)

klaster lifescience

Lifescience Cluster